Trade FAQ

Interior designers and firms, licensed architects, hospitality businesses (hotels, restaurants, bars, spas), and real estate developers, home stagers, film/TV set designers, and retail buyers.

Yes. The program is open to independent professionals as well as firms — we just ask a little about your practice on the application.

Only if you're reselling what you buy — there's a field for it on the application. If you're purchasing for a client project or your own use, you can leave it blank.

Fill out the short application — takes about two minutes.

We review every application by hand, usually within two business days.

Your account is set up as a trade account. Sign in and trade prices show automatically across the Trade Collection and at checkout; no code needed.

Lamps from stock (1 to 49 of a design) are 20% off retail. For 50 or more of a design, made-to-order pricing applies, with 50+, 100+ and 200+ tiers. Every price is on the Trade Collection page.

No minimum on lamps from stock. Made-to-order lamps start at 50 per design (any number from 50 up), with a $5,000 minimum order.

Trade prices are your standing price, so they don't combine with other discount codes. Free shipping still applies on orders from stock.

Sign in to your trade account, open the Trade Collection, add what you need and check out. Orders are paid in full at checkout.

Made-to-order lamps: you can cancel within 3 business days of placing your order; we'll refund your payment less 15% to cover admin and processing fees. After 3 business days, made-to-order orders can't be canceled or refunded.

Orders from stock: if your order hasn't shipped yet, we'll cancel it and refund your payment less shipping and payment processing fees.

16–18 weeks from payment: about 90 days in production, then shipping by sea. Need it sooner? Air freight is available on request and quoted per order.

Yes. A flat import & delivery fee is added at checkout: $1,850 per order ($1,650 on orders of $50,000 and up). It covers the cost of importing your order by sea (customs clearance, import filings and port charges) and delivery to your address in the contiguous US; for very large orders we may quote freight separately. US import duties are already included in the lamp prices. Combine designs in one order to share the fee.

Yes. Each lamp is shown in its standard size and color, and we can customize the size or color for your project. Use "Customize it? Request a quote" on the Trade Collection page, and we'll confirm availability, price and lead time before production. For paper lamps, send us the Pantone color code you'd like; you can choose one in the PANTONE® Color Finder (PANTONE® is a registered trademark of Pantone LLC; we're not affiliated with Pantone). Customization quotes are valid for 30 days.

Yes. For lamps in stock, order one at the trade price. Made-to-order lamps have an "Order a sample" button (1–2 per order, 2–3 weeks), priced at the trade price; standard delivery is $8.99, free on orders over $499. If you then order 50 or more of that design within 90 days, we'll deduct the sample price from your made-to-order order.

Prices include US import duties at current rates. Tariffs are subject to change and are applied as per government rules.

Yes — email your project scope, quantities, and timeline and we'll put together pricing and lead times.

Reach out to your trade contact — we're happy to talk through options before you order for a larger project.

Use “Trade sign in” from the account menu — it's the same login as a regular account, just tagged for trade.

In your Trade Portal dashboard, under Orders.

Open your account from the Trade Portal and go to Payment methods or Addresses.

trade@luhmncove.com — a real person replies, usually within two business days.