Shipping & Returns
Get it when you need it.
Every order ships from our warehouse in Virginia. Orders are processed within 1–2 business days, then handed to the carrier — here’s exactly what to expect, from checkout to your door (and back, if it doesn’t work out).
Choose your speed
Two ways to get your order.
$8.99
Standard
The unhurried option — a flat rate for orders with no rush.
$18.99
Express
For when the room can’t wait — our fastest way to your door.
Canada
Now shipping to Canada.
$20.99 USD
Standard
Tracked delivery to every province and territory.
$40.99 USD
Express
Our fastest way to Canada.
How it moves
From our door to yours.
We ship to all 50 US states and across Canada. Once your order leaves us, you’ll get tracking by email and can follow it the rest of the way.
Ships in 1–2 business days
Orders ship within 1–2 business days, Monday to Saturday.
No Sunday shipping
We don't ship on Sundays, when UPS, USPS and FedEx drop-off locations are closed.
Carriers
US orders ship with USPS, UPS, or FedEx. Canadian orders ship with UPS or DHL, duties prepaid. Signature confirmation available on request.
Good to know
A few things worth knowing.
United States & Canada
We ship to all 50 states (including Alaska and Hawaii at the rate above) and to every Canadian province and territory. Canadian duties and taxes are prepaid at checkout. We don’t ship to other countries yet.
Missing packages
Contact us within 7 days and we’ll help track it down.
Address changes
Must be requested before your order ships — we can’t redirect a package once it’s on its way.
Weather & carrier delays
Outside our control, but we’ll help however we can if your order runs late.
Returns
14 days to change your mind.
Return window
14 days from the date you receive your order.
Return shipping
Return shipping is the customer's responsibility. Email info@luhmncove.com to start a return and we'll send you our return address.
Condition
Items must be unused and in their original packaging to be eligible.
Final sale
Items marked final sale are not eligible for return.
Refund timing
Once we receive and approve your return, your refund is issued to your original payment method within 7–14 business days, depending on your bank.
Questions about a specific order? Email us at info@luhmncove.com.